Hotel General Manager
Full-Time /40hours a week
Salary is commensurate with experience.

O'Briens Group is on the lookout for a Hotel General Manager to oversee the operations of two of our properties. If you're passionate about delivering exceptional guest experiences, driving business success, and leading a dynamic team, this could be the perfect role for you.

As the Hotel General Manager at O'Briens Group, you will play a pivotal role in overseeing the operations of two properties, ensuring exceptional guest experiences and driving business success. This leadership position requires strategic vision, operational expertise, and a commitment to delivering unparalleled service.

Task will include but not limited to the following:

• Direct all aspects of daily operations at both hotels, including front office, housekeeping, maintenance and guest services.
• Ensure smooth and efficient service delivery that exceeds guest expectations
• Lead, motivate, and mentor department managers and hotel staff across both properties
• Oversee recruitment, onboarding, training, and performance management.
• Maintain strict compliance with Best Western and Travelodge brand standards, ensuring both properties achieve excellent quality assurance scores.
• Resolve guest concerns promptly and professionally while maintaining a focus on guest loyalty.
• Promote a positive workplace culture rooted in professionalism, accountability, and teamwork.
• Prepare and manage budgets, financial reports, and forecasts.
• Identify opportunities for improvement and implement innovative solutions to enhance hotel operations.
• Identify tourism opportunities and develop partnerships with local organizations and event organizers to enhance guest experiences and drive revenue.

The ideal candidate will possess the following education, skills & abilities:

• Post-secondary education in tourism, business administration, finance or any combination of education and experience relevant to the position will be considered.
• Excellent leadership and interpersonal skills with the ability to inspire and engage a diverse team.
• Proven leadership, entrepreneurial and decision-making skills.
• Excellent financial acumen and experience with budget management.
• Familiarity with accounting principles
• Outstanding communication and organizational skills.
• Proficiency in hotel management software and Microsoft Office Suite.
• Strong problem-solving, organizational, and communication abilities.
  
• Ability to work flexible hours, including evenings and weekends, as required.

Benefits:

• Competitive base salary with performance-based incentives.

• Work-life balance and supportive leadership

• Comprehensive health and dental benefits package.

• Career growth within the O’Briens Corporate Group, a fast-growing, diversified company.

• A rewarding leadership role in a welcoming community with a high quality of life.

Candidates for the above position are invited to submit a resume and cover letter outlining your qualifications and relevant experience via email to :

Jimmy Côté, Chief Executive Officer jimmy.cote@obriensgroup.ca
Please include “Hotel Manager” in the subject line.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.
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The O’Briens Corporate Group is committed to diversity, equity, and inclusion. We welcome and encourage applications from individuals of all backgrounds, including Indigenous peoples, persons with disabilities, and members of visible minority groups. All applications will be received with interest and treated confidentially.